14:03 12 Jul 20
My family appreciated all the compassion and support we received from Trinity. They were empathetic and understanding and the final document preparation with Shawn took so much pressure off the family during a difficult time. I highly recommend Trinity Funeral Home.
01:56 02 Jul 20
I recently lost my Mom and chose Trinity funeral home. I can't say enough about Shawn. He was extremely knowledgeable, patient and kind. Trinity is very lucky to have such a fantastic employee. To be honest, if I needed somebody to manage my business, I'd hire him in a minute.
18:05 01 Jul 20
I would highly recommend Trinity Funeral Homes to anyone. They were completely professional, efficient and kind. We worked with Janelle. Even though she obviously had more "clients" she made us feel like we were her only ones. Everytime I phoned with any minute question she was available, no long wait times or wait for her to call back etc. Helped with paper work and did not push products. Truly made a difficult and busy time as pleasant as possible.
11:59 26 Jun 20
From the first time we met the Trinity team starting with Vince my wife and I were treated with the utmost respect and honesty. Listening to our wishes we were never 'pushed " into spending more than we had budgeted. When my wife passed away a few months ago of cancer I was concerned about what was going to happen since we were in the middle of the pandemic. My wife and I decided to change our plans from a burial to a cremation. Trinity once again fully understood and supported our change no questions asked and provided our family with a full refund of the difference in price. They did a wonderful job at the wake and the staff even offered to stay later than our alloted time. I could go on. I'd give them more than 5 stars if I could. Thank you Trinity for making a difficult time in our lives a little easier.Laurier G
15:51 22 Jun 20
We met with Brandy Rollins to go over a pre arranged funeral package. She went into detail covering the package we chose, and was very helpful in making other decisions. I sincerely hope things will be easier for my family when I'm gone. Thank you Trinity Funeral Home.
02:11 12 Jun 20
Mr. Vince Gobeil came to our home to provide us with a comprehensive overview of what Trinity Funeral Home's services are, and a detailed breakdown of costs. He did so in a way that was understandable, and in a manner much the same as you'd expect a teacher or a counsellor to do.He was respectful, clear and straight-forward about everything we discussed, which we greatly appreciated. If we had any apprehension about what to expect from someone in the 'funeral' business, it was quickly dispelled by Mr. Gobeil's very human, down-to-earth, matter-of-fact manner. As far as I am concerned, all sales people should take a page out of his book.Most sincerely,Donna and Les Bell
01:19 26 May 20
I have to say if I could give more stars I would! Right from the very first phone call Trinity Funeral Homes was professional, honest, caring and explained everything step by step. The gentleman Shaun at Trinity who helped with the document process was unbelievable. Very accomadating, so informative and an amazing person. He taught me so much about what to expect and how the whole process works. I would highly encourage anybody if they are in a state of sadness and loss you will be well taken care of with Trinity. I also want too mention the prices are reasonable and the selection of urns is absolutely beautiful and quality.Will recommend to everyone! Thank you Trinity for taking the time to walk with me during this difficult process.
20:13 24 Apr 20
Our visit to Trinity was to setup a prearranged package so as to have one less task to arrange when our time comes. Our representative, Brandy, walked us through the process in a clear and concise manner while also detailing how our deposit is secured until it is time to use the money. In the current era of COVID19, Brandy also took steps to ensure our personal safety during our appointment. Thanks for the help and support during these times.
17:29 01 Apr 20
Good morning: I am gladly sharing our experience with Trinity Funeral Home Ltd. We were in the middle of the virus epidemic when mother passed away but through the internet we were able to handle the paperwork with no problems. Their staff is very excellent with quick responses and caring thoughts. I had absolutely no problems which makes it easier when we are in those difficult situations. I have a big bouquet for all the staff I encountered throughout this process and would recommend this Funeral Home to anyone! Thank you very much! Five stars!
20:31 09 Mar 20
First off, out of the 4 funeral homes we called they were they only ones that provided us their condolences for my loss. Non of the other ones did they were strictly business. I felt that we were shown everything that we could use but never pushed any sales onto us. They made you feel like they truly cared and were there to support you every step of the way. I would highly recommend them.
17:08 29 Feb 20
Excellent service from Vincent, he came to our home so we did not have to go into the city. He explained everything very well, and did not try to sell us something we did not want.I would definitely recommend this company and Vincent. Thank you so much.
16:36 26 Feb 20
Very professional , compassionate and excellent in all ways!! Very helpful in explaining what all is required to be done by executor and the whole process in general. Very reasonably priced for all they do! Also have Eco friendly options that I really appreciate! Highly recommend them
04:07 21 Feb 20
Trinity Funeral Home was excellent. Our experience was positive. We were made to feel welcomed with genuine care. The staff were very knowledgeable, and guided us through everything. Their facilities had everything we needed for the service and the luncheon afterward. Their fees are very reasonable with lots of different options. We recommend Trinity because of the great service they provide to people.
23:42 15 Feb 20
They are great. Very understanding, caring, made this hard process easy. They helped me prearrange my dads funeral, I feel less stressed now knowing that it's all taken care of by them. Would definitely recommend Trinity Funeral Home to anyone needing funeral services.
04:19 09 Feb 20
We had a service there for our friend today. The staff were very professional and compassionate. I highly recommend Trinity to any one needing their services. The guests were very impressed. Thank you for making this an unforgettable time.
20:18 30 Jan 20
I have been most impressed with the attention to detail and service offered by Trinity Funeral Home. I will recommend this company and will use them in the future. John and the staff are very pleasant to deal with and I feel total confidence that they have the people's best interest at heart. Keep up the good work Trinity Funeral Home, you are a ray of sunshine in a dark sky.
02:35 29 Jan 20
We had the most professional experience with the resent passing of my dad. The folks at Trinity definitely care about you in your time of need. I can't say enough good things about our dealings with Trinity Funeral Home. In fact, we are already making arrangements for the rest of the family because we know that we will be in good hands when that time comes.Thanks for all the support and assistance,Gord
04:35 25 Jan 20
This place did not disappoint one bit. Staff went over and above in many areas. Pricing was straight forward and best value overall. It’s not super fancy but not a dive by any means. It’s an affordable funeral home with everything you need.
06:13 09 Jan 20
Met with Elizabeth / Liz at Trinity after the passing of a close family member. Compassionate and kind don't even begin to describe her. Compared to many of the other businesses in Edmonton, Trinity was transparent and upfront about services and costs, and truly wanted to respect family wishes for a simple dignified service. I have and will continue to recommend Trinity to anyone in my social group who has the difficult task of making funeral arrangements.
23:54 06 Nov 19
Our time with Trinity Funeral Home while pre-planning our funerals was well spent. Brandy was pleasant, informative and gave us many options. She explained everything thoroughly and was a pleasure to deal with. The funeral home itself is peaceful and all the staff very welcoming. We would recommend their services.
18:28 04 Nov 19
The funeral home and staff were wonderful, so kind, helpful, and compassionate. Words cannot express the help they provided. My best advice is don’t wast your valuable time worrying and stressing. Trinity will take good care of everything for you. We recommend Trinity to all as this is our second experience, both being beyond expectations.
22:50 24 Oct 19
The loss of my brother was one of the hardest things I've ever had to go through. I would highly recommend Trinity Funeral Homes. Dionne was the lady who helped me and she was wonderful from start to finish. Thank you Dionne!
21:55 24 Oct 19
Trinity Funeral Home was amazing to deal with. Janelle was very professional yet understanding.She went above and beyond to help me finalize all the details and make everything as easy as possible during this difficult time.Way to go..keep being you:)Suzanne Zruna
19:56 21 Oct 19
Trinity Funeral home makes you feel like family when you walk through the door during such a difficult time. They are caring and compassionate when you are grieving. We have had 2 family deaths in 6 months and Jenelle helped with all the details. I love that w
17:24 13 Oct 19
We were recommended to Trinity funeral home. From the moment we walked in we felt comfortable. We were greeted by Phil who was professional, compassionate, kind and a good listener. There were no hidden fees and no pressure which was so appreciated. I highly recommend Trinity.
20:27 10 Oct 19
Trinity was recommended to me, and I am happy to pass this recommendation on to others. After calling to make an appointment, Vince Gobeil got in touch with me the same day. I was sure about the services that I needed, and after communicating my needs to Vince when we met, he was able to answer all my questions and concerns quickly and to my satisfaction. I was never pressured. I was treated with compassion and understanding, and I left the meeting confident that I had made the right decisions. More importantly, I know that I can trust that all arrangements will be looked after, and that my family will find all in order and be treated with respect and empathy. Thank you Vince and Trinity!
23:23 30 Sep 19
The staff at Trinity Funeral Home were very professional, compassionate and informative.They helped us through the process of losing our father with great kindness. The pricing and service at Trinity was excellent!
03:19 27 Sep 19
Super easy to deal with and zero pressure to buy all the extras. You choose what you want and they are happy to accommodate all your wishes. Brandy was a great help and had answers to all our questions. Thank you very much Brandy I will be recommending Trinity to anyone that will listen. Super fantastic service!!!!!!
17:36 17 Sep 19
Vince was helpful, personable and knowledgeable. He was easy to deal with and Trinity’s prices were the best I found. Thank you.
15:09 28 Aug 19
We recently completed our Preplanned Funeral arrangements with Trinity Funeral Home. After visiting several funeral homes, we chose Trinity for several reasons. The staff were approachable, knowledgeable and thorough and answered all our questions without any pressure. We found their services to be flexible which means we were able to make arrangements just as we wanted them without any "surprises". Despite this being a very serious matter, it was a very pleasant experience.
18:10 22 Aug 19
Very pleasant, straightforward, informative and answered all my questions. The cost was extremely reasonable. Very satisfied with Trinity.
21:09 14 Aug 19
Brandy Rollins is kind, thoughtful, knowledgeable and considerate and I have just finished arranging funeral arrangements for myself. I am grateful that I heard about her from a friend who attended an information program at NESA this spring. I believe pre-planning is the best thing you can do for your family and loved ones. And I would highly recommend Brandy at Trinity Funeral Home.
03:09 03 Aug 19
Dealing with the loss of a loved one is the most difficult situation that no one wants to deal with planning of a funeral for them. I cannot express enough gratitude I have for John L & his team for helping my family prepare not 1 but 2 services for my mother & my brother in less than one year. There is no pressure and John takes his time to go over the process in great detail. Thank you to all the staff at Trinity for all that you do.
20:37 11 Jul 19
My husband and I spent time with Brenda at Trinity Funeral Home this morning to pre-arrange our funerals. We were not looking forward to attending to this but both agreed it was the sensible thing to do. Brenda made the experience abundantly easier than we'd anticipated. She did not push anything on us but we are so grateful for her invaluable input regarding details we'd not thought of. Her understanding and caring manner meant so much to both of us and we cannot thank her enough. We will be recommending Trinity to friends and family. Michael and Dorothy Watson.
01:43 10 Jul 19
Trinity Funeral Homes was excellent in help with dealing with and looking after my brother. The whole staff made the whole process easy under the situation the had occurred. I would highly recommend Trinity for looking after you needs and loved one. I plan on using them for myself when the time comes.
01:29 09 Jul 19
I went in with plans for a basic cremation , they didn't push for a more expensive package . In fact they offered me some other less expensive options . They wear accommodating when I brought up my cremated pets and how I can be with them .
21:45 28 Jun 19
My mother passed away suddenly and Phil from Trinity funeral was absolutely amazing, start to finish these fine people went above and beyond in our time of grief. I can't say enough good things.
18:38 13 Jun 19
I can't say enough great things about Trinity Funeral Home and how easy they made everything for us in dealing with the tragic passing of my brother. I would recommend them to anyone who comes into the situation of unfortunately needing the services of a funeral home. My brother was in his mid 30's and my parents along with myself and sister were obviously devastated. When we talked with John and his staff at Trinity Funeral Home they were kind and understanding. They didn't pressure us into anything we didn't want or need and walked us through everything that we would need to consider in planning the funeral and all our options from there we were able to choose what we thought would be the best for our loved one. When one thinks of planning a funeral you often think of how costly it can be (this was a concern of ours especially with losing someone at a younger age) however we found Trinity Funeral Home's pricing to be the best and we received much more than what we would have received elsewhere. From the initial meeting to the viewing and finally the actual day of the funeral everyone we dealt with at Trinity treated us with kindness and respect and were genuinely supportive. We plan on using Trinity Funeral Home again if/when we need their services and have started looking into pre-arrangement plans so that our loved ones do not have to make the decisions we had to for the recent passing of our brother.
01:52 03 Jun 19
Thank you to John and the people from the funeral home. You do so much for our community and for the portuguese people. My mother died and John did everything for us. Just phone him and he look after everything. God bless you john and the funeral home and for everything you did for my mom.
Chuck & Karen Ray
17:12 01 Jun 19
I researched 4 funeral homes to set up a prepaid funeral contract. I found that Trinity was the best value amongst the 4 (2 of which were very well known in the industry) given our family's requirements. The representative I worked with, Brandy Rollins, was personable, knowledgeable, accommodating and above all earnest in how she presented Trinity's funeral offerings.
03:42 16 Apr 19
Thank you Brandy. I have just finished making pre-arrangements for my own funeral. You have made it so easy and comfortable. Everything was handled in such a professional manner and caring way. I had met with several other funeral homes that offered similar services but Trinity was so much more affordable in all respects. I feel very comfortable having finalized these arrangements to make things easier for my children at the time of my death. Well done Brandy!
21:38 04 Apr 19
We met with Brandy to preplan my husband's and my funerals. She was very professional and friendly. The cost for what we wanted was very reasonable. Everything is taken care of. Thank you Brandy and thank you Trinity.
19:48 13 Mar 19
Planning my brothers funeral with my mom was the most painful thing I have ever had to do. Coming back to Trinity and having to do it all over again 16 months later for my dad was devastating to say the least. Thank God for Janelle Moore. She is definitely the kind of person you want to deal with in this kind of situation. She was our angel that day, making the ordeal as painless and quick as possible. Before coming to Trinity, we went to another funeral home and I still can’t get over how these two “gentlemen” treated my mom and I. Let’s just say, I don’t know how some people sleep at night. Thank god for trinity and the way their staff conduct themselves and their business.❤️
21:43 24 Feb 19
I have had the pleasure of working with the folks at Trinity on 2 occasions. They offer services at very affordable rates with no surprises or hidden costs. They take the time to explain everything and are always available to answer questions during those times in our lives where we do not want to have to wait to speak to a live person. I enjoyed the Document Services as it saves time at a time when I did not want to wait on Government Agencies and endure that stress. The no frills cremation is priced so that most everybody can afford to have this service. I highly recommend Trinity Funeral Home Ltd and only have positive things to say about the whole process. Thank to all there for their assistance.
20:42 13 Feb 19
We knew exactly what we wanted and what we’ve didn’t want and Jenelle attended to exactly what we asked for without pressing us to purchase anymore or less. My brother and I were at ease and felt very comfortable being ourselves with Jenelle. Her own words were “We were a refreshing change to deal with.” She allowed our sense of humour to just be. Thank you for taking care of our Mom for us.
17:52 12 Feb 19
The experience in making pre arrangements for our Mom was stress freeand financially doable. Thanks to Vincent and his compassion and expertise he was amazing. Thank you Trinity for having the right people for the right job made our experience a wonderful thing.
06:57 13 Jan 19
Our experience at Trinity was inspiring. Our dad passed away in early Jan 2019, and Trinity was incredibly professional and kind. All our concerns were dealt with in a caring and thoughtful way, especially by Elisabeth, whom we worked with in person immediately after our dad’s death. Trinity and Elisabeth went way beyond our expectations of your typical funeral home. They showed in so many ways that they really cared. It was an unexpected wonderful experience drawn from a very sad event.Pierre Pelletier
12:03 10 Jan 19
We worked with Vince to pre-arrange both of our funerals and are extremely happy with the entire process from beginning to end. Vince was not only very professional while working with us, but more importantly he's a very kind and helpful individual. He made us feel very much at ease the entire time and we would recommend both Trinity Funeral Home and Vince to anyone looking for a very good, affordable and helpful place to arrange a funeral.Their Central Memorial Chapel is a very beautiful and well-appointed building. We are certain that not only this quiet and serene setting, but more importantly the kind and considerate staff, will really help comfort and calm us and our family members when the time arrives for our actual funerals.To top it all off we found their prices to be about 1/3 less than a nearby competitor we also priced out, so that really cinched it for us. We're very impressed with Trinity and are sure that anyone else who has the pleasure of working with such an outstanding funeral home will be just as happy with them as we are.Jim and Wenda Verreault
00:25 05 Jan 19
Liz @ Trinity was amazing. She went above & beyond - during the Christmas season - to ensure my mom's cremation & executor's assistance process were as seamless and stress free as possible. I would recommend Trinity to anyone who has lost a loved one.
03:32 18 Dec 18
I met with Brandy, for prearranged service for a friend. Brandy was super friendly and very professional in her Management of my requests, I had no feelings of misgivings, that I did at other homes, like feeling pressured to get something I did not want. Brandy made it simple to the point and very efficient. Thank you Brandy for making this an easier time.
23:38 12 Dec 18
My experience with Vince Gobeil was very favourable. Explanations and personal options were explained in as much detail as was needed. There was respectful understanding of wishes and concerns that were raised.Time was not an issue and information was relayed in a timely and organized fashion. I had been planning a visit for some time but felt very uneasy about doing so. I was pleasantly surprised how easy it was and I felt very satisfied with the experience. I thought the prices were also reasonable.
03:15 06 Dec 18
We will be forever grateful to Trinity for supporting our family with the passing of our father and husband. Special recognition goes to Brandy and Adriana for demonstrating true partnership throughout the funeral arrangement process. They held our hearts with kindness, compassion and empathy. Thanks Trinity and team for all you do. May the good will and humanity you offer to your clients be returned to you all!
18:20 19 Nov 18
Everyone at Trinity was amazing to deal with. Jenelle was specifically assigned to assist us and she made the process much simpler than it could have been. Really enjoyed dealing with her! When we called or went to the funeral home to tend to details, if she was not there, the others dug straight in and assisted us without hesitation. Definitely highly recommended by me/us. Thank you to all at Trinity.
05:12 02 Nov 18
We met with Vince to prearrange and prepay for funeral services for my aunt and uncle. He was terrific from start to finish, he was knowledgeable, didn't rush us and explained all our options allowing us to make our own decisions without ever pushing or pressuring us. We would definitely recommend Trinity!
22:23 22 Oct 18
My sister and I pre-planned our dad's cremation with Brandy at Trinity and I was very pleased with the excellent and helpful service we received and just as the web site promises, there were no hidden costs or up-sells. Our experience was pleasant and simple and I would highly recommend Trinity to anyone. Thank you, Dan and Elaine.
22:05 18 Oct 18
Oct 6/2018-My father George passed away. The funeral home and staff were so kind, helpful, compassionate... Well words cannot express the help they were threw this trying time. If I can pass on any help threw this difficult time is this. Your here don’t wast your valuable time worrying and stressing about this. You have enough to do. They will take good care you everything. Now breath.....PS: the executive packed is a must. The best money spent.
03:40 12 Oct 18
I originally contacted Trinity Funeral Home to preplan some final arrangements for my spouse who had been battling cancer. Unfortunately just the day before my appointment date my spouse had passed away so we were no longer preplaning. Trinity set us up immediately with Jenelle who was very helpful, knowledgeable and easy to deal with. I love the fact that you can go to their website and see all the prices right there, it’s very transparent. I believe their reasoning is “if you want this package this is the price, if you want to add this or that, this is the price, if you don’t want it that’s fine”. There was no pushy sales pitches and no playing on your emotions at the most vulnerable time of your life. We felt very relaxed throughout the whole process. We did a Celebration of Life with a lunch and it was all perfect. Thanks so much Jenelle and Trinity Funeral Home for all your help. Paul Clement
22:20 10 Oct 18
We were truly impressed with Vincent and the no pressure approach he took prearranging our cremation.He was efficient, informative and very helpful. He answered all our questions and was extremely friendly. The building was very nice and welcoming. We would definitely recommend Trinity Funeral Home to our friends and family. Thank you Vincent.Pat and Dianne
22:54 09 Oct 18
Trinity Funeral Home staff was friendly, understanding and helpful during a difficult time. The services provided exceeded our expectations we would like to especially thank Janelle and Elisabeth for their kindness shown to our family. God bless you ladies.
01:12 07 Oct 18
Trinity Funeral Home was recommended to us to preplan for a funeral; we met with Brandy to discuss the services they provide and the associated cost. She was a delight to deal with, very professional and very knowledgeable, she was able to provide us with a plan that met all our needs at approximately half the cost of another well know funeral home. There was no hard sell, she simply discussed our needs and established a plan, complete in all respects, that met those needs. I would highly recommend her to anyone seeking the services of an individual and a funeral home that will treat you with dignity and respect while providing a cost affordable plan to meet you needsBob and Marion Buie
15:21 14 Sep 18
The process was easy and stress free. Vince did a wonderful job explaining the options available to us and the related costs. We never felt pressured to make a decision and when we did make our decision the application process was very straight forward. The fees charged were very competitive and we are very satisfied with our purchase.
15:30 12 Sep 18
Trinity funeral service is a very great place to deal with! Their ability to keep you well informed as to all the procedures needed to set up a preset arrangement for your future needs at time of death! I have set up my own creamation. which in the future will make it a lot easier on my family when the time comes! Would recommend any one to see the people if the are thinking of similar needs!
00:30 11 Sep 18
Today- Sept. 10/2018- my wife and I met with Brandy to discuss our pre-funeral arrangements. Brandy left us with an experience that went beyond our expectation by providing us with flexibility, her knowledge, patience and professionalism. I would suggest that anyone who are looking at future funeral arrangement plans- give Trinity a call and assess the quality of their pre-arrangement services. It was a most pleasant experience.
23:00 29 Aug 18
We initially had gone through the process at another funeral home, and were staggered by the cost of a simple cremation. We were handling the service completely by ourselves. Jenelle not only was able to get our loved one brought to Trinity and taken care of, she did it for 34 percent of the cost... Resulting in the beneficiaries actually saving 2600 dollars! We were treated with respect and caring and never once did we feel like it was a "Bargain" service, rather it was a Gold Star service. We will never take our business anywhere else. Thank you Trinity and Jenelle.
19:41 15 Aug 18
I wanted to prearrange and prepay for my eventual passing to save my family the responsibility. I was taken care of by Vince in a very professional and courteous manner. He didn't try to give me more than I wanted and clearly explained all my options along with what was mandatory. My experience with Trinity and Vince was pleasant and painless. I would highly recommend Trinity to anyone seeking these services.
00:09 28 Jul 18
Following ann unfortunate incident in the family, decided it would be prudent to prearrange for my cremation and provide the information to my family. Used Google to search for crematoriums and Better Business Bureau for suggestions. Called three suggested sites, Selected Trinity as price seemed appropriate foe what I could afford, Met with Mr V. Gobeil who reviewed with with me what Trinity offers, He went over the process, made pertinent suggestions, clarified the process in the event of an out of town death and provided reassurance about the financial stability of Trinity and Assurance ( the insurance company providing the annuity)
21:35 25 Jul 18
I only wanted a very simple cremation done for myself as part of my pre-planning. No frills or anything. We had called another funeral home however was told that they don’t do that there. I called Vince at Trinity Funeral Home and the response was quite different. He was welcoming on my wishes and gave me a ball park price over the phone a couple of weeks ago. I went in today. First, their location was very easy to get to. The place was clean and welcoming. Vince seen me right away. He walked me through everything in a pleasant manner. He didn’t try to talk me into anything differently to what I wanted. He brought up some issues I hadn’t thought of. The final cost was very close to what he said on the phone. Turns out it was a great price and I can pay monthly. I highly recommend this funeral home. Thank you Vince.
23:47 23 Jul 18
Our meeting with the Trinity representatives was the best. All of our questions were answered and they were both professional and informative. I would recommend Trinity. Thanks
19:14 15 Jul 18
This was my first time dealing with a funeral home directly. Trinity handled everything we requested and answered any questions we had all in a very professional manner. No surprises with any pricing or services.
Camilla van Vianen
11:44 02 Jul 18
Extremely professional service and very clearly laid out pricing. No hidden fees and no upwelling. The funeral home itself is very peaceful and nicely presented. I would highly recommend this funeral home.
21:15 08 Jun 18
I can not say anything wrong with this place my brother passed away suddenly on us. I live in Florida and had to do all the arrangements for him. I called about 10 other places and they were either too expensive or I just got a cold feeling this was the last placed I called. From the moment they answered the phone this was who I knew I wanted to take care of the arrangements. The warm sense I got from them and the sense of calmness. Elizabeth is the most kind hearted and amazing person as well as Aurora and everyone else that I had the pleasure of speaking with from the time it started to the time my mom picked my brother up today I have never felt that much comfort and peace. Thank You from the bottom of my heart you guys are truly amazing.
22:31 16 May 18
The staff at Trinity Funeral Home were so sincere and compassionate . Ryan was a huge help had all the papers ready for me to sign explained everything in all the paperwork and listened to my story and made me feel like he really cared to hear it. I have had dealings with other funeral homes and really cant complain about them either but really felt Trinity went far above and beyond. Thankyou for making things a little brighter and easier .
14:32 13 May 18
Thank you to all the staff for working with us to make sure my little brother Daniel's funeral was perfect.
23:24 04 May 18
Great Experience. Very forthcoming with information. Very Honest. Answered all questions without hesitation. Explained all the steps involved and got to exactly what we wanted without trying to up-sell.
20:58 20 Apr 18
Liz was absolutely humble and thoughtful to meet with and discuss details for my Grandmas funeral. I did not feel pressured in any way to add “add ons”. Pricing is very fair and affordable for traditional services. The tech gentlemen, was very easy to talk to and accommodating to the last min. Videos and music we had put together. The overall feel of the chapel was clean, minimal and respectful. Very bright as far as lighting. Was the perfect fit for our families needs! Thank you Trinity Funeral Services for the respect, attention and efforts. Job well done!
22:54 11 Apr 18
I can not express my appreciation enough to Vince Gobeil for making my experience in completing my prearranged funeral service so worry free. I felt so welcome and relaxed! If I had known it was going to be so easy, I would have made the arrangements much earlier. Vince is a very knowledgeable and caring man who explained everything up front; definitely no hidden "extra charges" anywhere. Thanks again, Vince, for making such a sad and serious part of life so care free and easy! I will not hesitate to recommend you and Trinity Funeral Home to everyone I know.
20:24 13 Mar 18
We have been very happy with the service we have received at Trinity Funeral Home. Our first contact with Trinity was in 2016 when making advance planning arrangements and then funeral arrangements for an elderly family member. Recently we completed our own advance planning funeral arrangements. In all situations the staff at Trinity have been friendly, knowledgeable and professional. Detailed information with thorough explanation was provided. We were invited to ask questions at the time and whenever queries arise in the future.
21:40 05 Mar 18
My husband and I lost my brother in January and my brother in law in February of this year. We used Trinity for my brothers arrangements and we were so impressed with the service and compassion we received from Jenelle and all the other staff. There were no hidden costs and we were so happy with the price. When my brother in law passed a month later I immediately telephoned Trinity and asked for Jenelle. Jenelle assisted us for a second time with just as much professionalism and compassion as she did with my brothers service. I HIGHLY recommend Trinity Funeral Homes, especially Jenelle. We are 100% satisfied. Thank you so much Trinity you guys are really the best!
01:13 03 Mar 18
We dealt with Vince Gobeil. He was compassionate and informative. We never felt pressured. He took the time to explain all our options. Nice ambience and staff. Thank you.
20:34 27 Feb 18
We highly recommend Trinity Funeral Home to assist in the loss of your loved one. They never attempted to urge us to purchase pricey services I did not want. I was treated kindly and with great dignity from the moment I called them until finalization when I picked up my husband's urn. Janelle was a delight and guided us through the process in a very enlightening manner. My family was also very impressed and we would use Trinity for our future funeral needs
15:06 22 Feb 18
If you would like to be treated in the best possible way in your most vulnerable and sensitive time of planning your loved ones final moments, I highly recommended this funeral home. Elizabeth did a wonderful job with a lot of compassion and understanding in helping out the Dalusong family and made sure that every detail of the process was clearly explained to us all. We will never forget this experience and we all thank you.
01:02 20 Feb 18
The service was great during a difficult time for us. We appreciated the value added service of executor assistance with Ryan very much. Thank you for making this process as painfree as possible for us.
17:35 22 Jan 18
We used Trinity when my father passed. This was the second time as they did such an amazing job after the passing of my mother-in-law. They are extremely caring and very professional, all while offering the best value around. They truely understand that this is a very difficult time in a families life. They are pioneering a new way of doing this type of work. Offering families incredible comfort while lessening the financial burden. I can’t recommend them enough.
23:12 10 Jan 18
We found staff to be helpful with no pressure put on us. Would recommend Trinity to everyone. Thank you for your kindness and sympathy during this difficult time.
00:49 25 Dec 17
I had no idea what to do. I contacted them and i had a meeting immediately. They looked after everything for me. Im so grateful! Its so difficult to deal with a sudden loss and they were amazing in every way. Thank you!
17:15 17 Dec 17
Janelle has helped us with two family funerals in the past two years. She is kind, caring and compassionate but very professional and assures you that everything will be taken care of by her. She eased the process of planning a funeral for us and we were very impressed with how she answered all our questions and if she didn’t know she found out that day and got back to us. I would highly recommend trinity for their professional staff and affordable prices as well.
04:29 07 Dec 17
I can't thank Jenelle and her staff enough for the professional job they did in carrying out the funeral arrangements for my mother. From the first moment I met Jenelle, she was friendly, helpful and caring. I appreciated how she followed through with actions after we had come up with the arrangements. There was never any problem. After this experience, I wouldn't go anywhere else except Trinity. They are not only competitively-priced, but they are actually much cheaper than other funeral service in the city. You owe it to yourself to give them a try. It's no wonder Trinity gets a ton of 5-star reviews.
19:28 05 Dec 17
I was extremely pleased with my Trinity experience. Vince was very professionable, knowledgeable, and personable. He answered all my questions, provided all options open to me and applied absolutely no pressure on any decision I made. It was also very nice that he came to my residence. I would definitely recommend Trinity to anyone.
06:53 15 Nov 17
We found Vince to be very helpful by listening carefully to our wishes and then offering us various ideas to meet our needs. He was very professional and efficient without making us feel rushed in any way. We left feeling very confident with the plans we’d made, the price was much better than the two other funeral homes we’d checked out and we were receiving more for our dollar. Thank you Vince.
21:54 05 Oct 17
Ryan was very helpful and friendly, he really knew his stuff. There was no hard sell and we had our needs met for a fraction of the cost of other funeral homes. The accessories were of very high quality. I would recommend Trinity to anyone in need of high quality services.
14:59 25 Sep 17
Our experience with Trinity Funeral home was absolutely amazing . John was on holidays and handled everything while he was away. We did nothing he organized it all and Janelle the lovely lady that was here to deal with us is so beautiful I would love to adopt her .. from the Krupa's you made our sons celebration of life just the way we wanted and without no stress on our part . We cannot thank you enough ..
20:39 06 Sep 17
Representative VINCE was most enjoyable to work with - he was informative/frank and clear in all areas. He answered questions readily and ensured all areas were clear in our minds. Pricing and services included in our choice of plan (both my wife and I) covered all our needs and did what we wanted - left no questions or problems for our survivors, We will recommend Trinity - and Vince - to friends and family without hesitation. Thank you for great service.
23:19 04 Sep 17
Very impressed with Vince Gobeil. Good clear answers to my questions. No pressure to purchase. Very happy with his service; very friendly, professional manner. Would definitely recommend him! Thanks for your service Vince.
22:45 17 Aug 17
Planning a funeral is never an easy thing to go through but Trinity's years of experience, and the compassion and respect they have for their clients, certainly help put mourning families at ease as they make these final arrangements for their loved ones. John and his staff are wonderful. My family and I have the utmost trust in them and encourage anyone needing these services to speak with them. I am confident you will be taken care of with the highest respect and no details will be overlooked. We have used Trinity many times and have never been disappointed. Thank you, John, for all you did for us during my grandma's funeral. We greatly appreciate your patience, respect, and kindness.Priscilla
17:08 01 Aug 17
I felt very comfortable at Trinity funeral home. They stayed open late for me so I could pick up my son's ashes. Very professional and compassionate staff.
16:01 05 Jul 17
Trinity Funeral Home was very friendly and caring during the entire situation. Even after all was done, they still continued with their kindness. I called other places and for the $$ amount Trinity didnt hide anything from us. We knew from the start what was provided in the pkg and what extra we would need to do.Thanks to Jenelle and Ryan for all your assistance.
20:57 14 Jun 17
Recently I began planning my mother-in-laws funeral. I had no experience in these matters. Vince walked me through the process. He clearly answered all my questions and concerns.At no time did I sense Vince was trying to upsell me. He respected my decisions. I found the pricing for the various options I chose to be straightforward and transparent.I would recommend Trinity and Vince in particular to family and friends that may need this service.
15:46 01 Jun 17
We were in a very difficult situation when our loved one died. It was a very delicate issue, and one that had to be dealt with quickly. That's when we decided to contact Trinity. John Laureano was the first person we spoke to and although we had not made arrangements with Trinity, John did not hesitate to assist. He acted swiftly to rectify the situation and within a couple of hours, he had resolved the problem much to our relief. We would like to give special thanks John. We were also impressed with his professionalism, and by his warm, friendly and down to earth approach. We came away from our first meeting with him, knowing that we were in good hands, and that everything would be taken care of. Everyone of the staff we spoke with at Trinity were excellent. The funeral home itself, is modern, bright and clean. The building has all necessary facilities on site. We would give Trinity five stars out of five and highly recommend them. Sincerely,Julie M. Doyle